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SEO24 Jan 202618 min

Local SEO in Wrocław - How to Win Customers From Google Maps in 2026

Local SEO in Wrocław - how to rank your business on Google Maps and in local search results. A practical guide to local SEO for Wrocław businesses in 2026.

Damian Zieliński · dekada72h

When a Wrocław resident looks for a plumber, a dentist or a restaurant, they reach for their phone and type into Google a phrase like "plumber Wrocław" or "dentist near me". Within a second Google displays a map with three business listings - the so-called Local Pack. The companies that appear there receive the vast majority of clicks and phone calls. The rest? Practically invisible.

Local SEO is a set of activities that make your company appear in exactly those key places - in the Local Pack, on Google Maps and in organic search results for local phrases. For Wrocław businesses it is one of the most effective and most profitable channels for winning customers.

In this guide we will show you exactly how local SEO works in Wrocław, which factors decide the position on Google Maps and what exactly you must do so that your company starts appearing ahead of the competition in local results. No generalities - only specifics and proven strategies.

46%

of all Google searches are local in nature

44%

of users click on Local Pack results

88%

of local searchers visit a business within 24h

What Is Local SEO and Why Is It Key for Wrocław Businesses?

Local SEO is a specialised area of SEO that focuses on increasing a company's visibility in search results for queries of a local nature. When someone types "pizzeria Wrocław Krzyki", "car mechanic near me" or "accounting office Wrocław" into Google, Google understands that the searcher needs a business in a specific location - and displays geographically matched results.

Local search results consist of two main elements. The first is the Local Pack (also called the Map Pack) - a set of three business listings displayed at the top of the results together with a Google map. The second is organic search results with local keywords. Both elements require slightly different optimisation strategies, but together they create a powerful tool for winning local customers.

Why is local SEO so important for Wrocław businesses? Wrocław is a city of more than 670 thousand residents and tens of thousands of active companies. Competition in almost every industry is huge. At the same time Wrocław consumers are very digitally active - according to data, more than 92% of them look for local services and products online. A company that does not appear in local Google results hands those customers to the competition.

According to Google research, 76% of people who search for something nearby on a smartphone visit a related business within a day, and 28% of those searches end in a purchase. That means every local query on Google is a potential customer ready to act - today, not next week.

of people searching locally visit a business within 24h0%

Google Business Profile - the Foundation of Local SEO

Google Business Profile (Google Business Profile, formerly Google My Business) is a free Google tool that lets you manage your company's listing in search and on Google Maps. It is the absolute foundation of local SEO - without a well-optimised listing you have no chance of appearing in the Local Pack.

Surprisingly many Wrocław companies have a Google listing but do not use its potential. Incomplete data, no photos, zero replies to reviews, outdated opening hours - all of it is a signal to Google that the company does not care about its online presence, and the algorithm takes that into account in the ranking accordingly.

How to Optimise Your Google Business Profile Step by Step

  1. Verify ownership of the listing - If you have not done it yet, register your company at business.google.com. Google will send a postcard with a verification code to the company's address (in Wrocław this takes 5-10 working days). Without verification you do not have full control over the listing.
  2. Fill in all data to 100% - The company name (exactly as on the sign), address (with postcode), phone number, website, opening hours (including holidays), the primary and additional categories (choose up to 10 of the most relevant), the company description (up to 750 characters with keywords), attributes (e.g. "wheelchair accessible", "card payment").
  3. Add at least 20 high-quality photos - A profile photo (logo), a cover photo, exterior photos of the building (so customers can easily find the entrance), interior photos, team photos, product/service photos. Google confirms that companies with photos receive 42% more requests for directions and 35% more clicks to the website.
more requests for directions for companies with photos added0%
  1. Choose accurate categories - The primary category has the greatest impact on ranking. Choose the most precise one possible - e.g. instead of "construction company" choose "renovation company" if you specialise in renovations. Add additional categories covering the other services you offer.
  2. Write a convincing company description - You have 750 characters. Describe what you do, what sets you apart, where you operate (Wrocław and surroundings). Use keywords naturally: "local SEO Wrocław", "renovation services in Wrocław" etc. Do not stuff keywords by force - write for people, not for a robot.
  3. Publish regular posts - Google Posts are short entries visible directly on the listing. Publish at least 1-2 posts a week: promotions, new services, completed projects, blog articles. Regular posts signal to Google that the company is active, which positively affects ranking.

Google Reviews - the Most Important Ranking Factor

Customer reviews on Google are one of the three most important factors deciding position in the Local Pack (alongside relevance and distance). Google takes into account not only the number of reviews and the average rating, but also the frequency of new reviews, the length of the review text, the presence of keywords in reviews and whether the company replies to reviews.

On the Wrocław market we see a clear correlation: companies with more than 40 reviews and an average above 4.5 stars dominate the Local Pack. A company with 5 reviews, even if they are all five-star, has little chance of beating a competitor with 80 reviews and an average of 4.6.

A Proven Strategy for Collecting Reviews

  • Ask for reviews systematically - After every successful project or transaction ask the customer for a review. Ideally within 24-48 hours, while the experience is fresh. Send a short SMS or email with a direct link to leave a review.
  • Make leaving a review easy - Create a short Google review link (in the Google Business Profile panel you will find the "Share review form" option). Add it to your email signature, business cards, website and materials sent after a service is completed.
  • Reply to EVERY review - Both positive and negative. Positive: thank them personally, use the customer's name. Negative: apologise, ask for details, propose a solution. A professional reply to a negative review can convince undecided customers more than 10 positive ones.
  • Do not buy fake reviews - Google is getting better at detecting fake reviews and punishes them severely - up to permanent removal of the listing. One authentic review is worth more than 100 bought ones. Build your reputation honestly - it pays off in the long term.
  • Monitor and analyse reviews - Reviews are free market research. Customers tell you directly what they like and what can be improved. Use this information to improve services - and to create content on the site that answers customers' real needs.

Key Ranking Factors in Local SEO

Google uses more than 200 factors to determine a site's position in search results. In local SEO the three main categories of factors are: relevance, distance and prominence. Below we discuss in detail the most important elements you can influence.

Ranking factorWeightWhat to do
Google Business Profile - completenessVery highFill in 100% of the data, add photos, publish posts
Google reviewsVery highCollect reviews systematically, reply to all of them
NAP consistencyHighUnify the name, address and phone number everywhere on the web
Website - on-page SEOHighOptimise for local phrases, speed, mobile-first
Local citationsMediumListings in business directories, industry portals
BacklinksMediumLinks from local sites, media, organisations
Behavioural signalsMediumCTR, phone calls, requests for directions

NAP Consistency and Local Citations - the Foundation of Visibility

NAP is an acronym for Name, Address, Phone - that is, the company name, address and phone number. NAP consistency means that these three pieces of data are identical in ALL the places on the internet where your company appears: on the website, in Google Business Profile, on Facebook, in business directories, on industry portals, on maps and everywhere else.

Why does it matter so much? Google compares data about your company from different sources on the internet. If the name, address or phone number differ between sources, Google cannot be sure which data is correct - and lowers its trust in your listing, which translates directly into a lower position in local results.

A typical mistake of Wrocław companies: on the website the address is written as "ul. Jedności Narodowej 15/3, 50-260 Wrocław", in Google Business Profile as "Jedności Narodowej 15 lokal 3, Wrocław", and on Facebook as "ul. Jedności Narodowej 15, Wrocław 50-260". For a human it is the same address, but for the Google algorithm it is three different pieces of data. Unifying the NAP format in all sources is one of the simplest and fastest ways to improve your position in local results.

Where to Build Local Citations in Wrocław

  • National business directories - Panorama Firm, PKT.pl, Yelp.pl, Zumi.pl, Aleo.com, Firmy.net. These directories have high authority in Google's eyes and are the first step in building citations.
  • Local Wrocław portals - WroclawskiFirmowy.pl, TuWroclaw.com, Wrocław.pl - listings on local portals have extra value, because they confirm your presence in a specific city.
  • Industry directories - Depending on the industry: for restaurants TripAdvisor and Pyszne.pl, for doctors ZnanyLekarz.pl, for lawyers Specprawnik.pl. Industry directories have high credibility in your niche.
  • Social media - Facebook, Instagram, LinkedIn - fill in the contact details on every profile, making sure they are identical to the Google listing.
  • Maps and navigation - Apple Maps, Bing Places, Waze - add your company to all the popular navigation and map systems.

Optimising Your Website for Local SEO

The Google Business Profile listing is responsible for visibility in the Local Pack, but a professional website is essential for ranking in organic search results for local phrases. What is more, a well-optimised site also strengthens the listing's position in the Local Pack - Google treats the site as additional confirmation of the company's credibility and relevance.

Key On-Page Optimisation Elements for Local SEO

  • Title tags with local phrases - Every subpage should have a unique title tag containing a keyword and the name of the city. Example: "Bathroom renovation Wrocław - Professional renovation services | CompanyName". Length: 50-60 characters.
  • Meta descriptions with a location - The description displayed under the title in Google. It should contain a local phrase and encourage clicking. Example: "Professional bathroom renovations in Wrocław. 15 years of experience, a guarantee of punctuality. A free quote in 24h."
  • An H1 heading with a local phrase - The main heading on the page should clearly communicate the service and location: "Bathroom renovations in Wrocław - from design to completion".
  • LocalBusiness structured data - Schema Markup in JSON-LD format, which tells Google exactly what your company is, where it is located, what its opening hours are and how to contact it. It is a technical element that significantly improves visibility in local results.
  • A "Contact" page with a Google map - Full address details, an embedded Google Maps map with a pin on the company's location, a contact form. Google indexes this data and uses it to confirm the location.
  • Local content on the blog - Blog articles referring to Wrocław and local topics. E.g. "How much does a flat renovation in Wrocław cost?", "The best districts of Wrocław to live in" - this kind of content strengthens the site's local relevance.
  • Page loading speed - Google confirms that speed is a ranking factor. The site should load in under 3 seconds on a mobile device. Our HTML sites load in under 1 second - a significant advantage over competitors on WordPress.

Important: SEO optimisation of the site and local SEO are processes that reinforce each other. The better the site technically and in content, the higher the position both in organic results and in the Local Pack. That is why an investment in a professional website pays back twice.

Local SEO in Wrocław - the work of an SEO specialist

Proven Local SEO Strategies for Wrocław Businesses

Wrocław has its own specifics - it is a city with distinct districts, an extensive service sector and a very active online community. Here are the strategies that work especially well on the Wrocław market:

Ranking for Wrocław Districts

Wrocław consists of distinct districts - Krzyki, Fabryczna, Psie Pole, Stare Miasto, Śródmieście - and many people look for services in a specific part of the city. Phrases like "dentist Wrocław Krzyki" or "mechanic Wrocław Fabryczna" have less competition than the general "dentist Wrocław", but attract customers with a very high intent to use the service - they are looking for a company close to them.

Create separate subpages on your website for every district in which you operate. Each subpage should contain a unique title, description and content referring to the specific location. This is not duplicate content - it is targeted optimisation for different local phrases.

Backlinks from local websites have special value in local SEO. Look for opportunities to cooperate with local organisations, associations, schools, universities or media. Sponsoring local events, taking part in trade fairs or cooperating with other Wrocław companies are natural ways to acquire valuable links.

In Wrocław there are many portals and blogs on local topics - TuWroclaw, Wrocławskie Wiadomości, Visit Wrocław. Expert articles, comments on industry events or interviews on these portals give not only valuable links, but also build brand recognition among local audiences.

Local Content Strategy

A company blog with content referring to Wrocław is one of the most effective local SEO tools. Articles like "How much does a flat renovation in Wrocław cost in 2026?", "The most common plumbing problems in Wrocław tenement houses" or "A guide to building regulations in Wrocław" rank for long-tail local phrases and attract traffic from Google month after month.

The key is creating content that combines your industry expertise with a local context. Do not write general articles that could be about any city in Poland - write specifically about Wrocław, refer to local realities, districts, regulations or events. Google appreciates such local relevance.

How Much Does Local SEO in Wrocław Cost?

The costs of local SEO in Wrocław depend on the industry, the level of competition and the scope of work. Here is an indicative price list based on current market rates:

ServiceCostScope
Google Business Profile optimisation500 - 1,500 PLN (one-off)Full configuration and optimisation of the listing
Local SEO - basic1,500 - 2,500 PLN/monthOn-page SEO, listing, citations, 5-10 phrases
Local SEO - advanced2,500 - 5,000 PLN/monthFull scope + content marketing + link building
Local SEO audit1,000 - 3,000 PLN (one-off)Competitor analysis, strategy, recommendations
Review management500 - 1,500 PLN/monthA review collection strategy, replying, monitoring

Local SEO is one of the best investments in online marketing, especially for service companies. With an average cost of acquiring a customer from Google Maps of 50-200 PLN (depending on the industry) and an average order value of 1,000-5,000 PLN, the return on investment is many times over.

Important: avoid "SEO" offers for 300-500 PLN a month. For that amount you cannot run effective work - most often you get reports without real effects or, worse, unethical techniques that can harm your visibility. Saving on quality in SEO almost always ends in a loss.

Local SEO Competitor Audit - Step by Step

Before you start local SEO, you must understand who you compete with. A competitor audit is the foundation of a local SEO strategy - it shows why competitors rank higher, what they do better and where the gaps are that you can exploit. A professional audit takes 4-8 hours of work, but gives a concrete map of action for the next 3-6 months.

Identifying the Top 5 Competitors on Maps

The first step is to find real local competitors - not the ones you "think" you compete with, but those who actually appear in Google Maps results for your key phrases.

Open Google Maps, type your main phrase (e.g. "dentist Wrocław Krzyki") and write down the top 5-10 companies. Repeat for 5-10 variants: without a district name, with other districts (Fabryczna, Stare Miasto, Psie Pole), with add-ons ("children's dentist", "dental implants Wrocław"). Some companies will repeat - those are your main competitors.

Important: use incognito mode in the browser so your search history and location do not distort the results. Ideal tools for this: Local Falcon (paid, but gives a grid view of positions in the area), Whitespark Local Rank Tracker, or Google's free GMB Search. Write down all 5 competitors in a spreadsheet with links to their Google listings.

What to Check at Competitors - 8 Dimensions

After identifying competitors, check the following elements for each:

  1. NAP consistency - are the name, address and phone number identical on the site, GMB, Facebook, Allegro, industry directories
  2. Number and quality of reviews - how many reviews, the average rating, how often new ones arrive (1 a month? 5 a week?), whether the company replies
  3. GMB categories - the primary category + additional ones (max 10), which they chose (usually more precise = better)
  4. Photos - the number (ideally >50), categories (logo, interior, exterior, team, products), the date of the last addition
  5. Google Posts - how often they publish (weekly? monthly?), which topics (promotions, events, blog)
  6. Attributes - accessibility for disabled people, parking, card payment, etc.
  7. Q&A on the listing - how many questions asked, whether the company replies, which questions dominate
  8. Off-page signals - the number of citations in directories, links from local portals, mentions in the media

Create a Google Sheets spreadsheet with these 8 dimensions and rate each competitor from 1 to 5 - this will give you a full picture of where you are "lower" and where "higher" than the competition.

Tools - What to Use for a Local SEO Audit

Professional local SEO audit tools speed up the work significantly, but you can start with free options:

  • Local Falcon - 24-49 USD/month - a grid view of positions within a given radius (e.g. 3km), shows where the company ranks and where it does not. Essential for larger companies.
  • BrightLocal - 29-79 USD/month - a comprehensive local SEO tool: rank tracking, citation audit, review monitoring, GMB insights.
  • Whitespark - 24-99 USD/month - a specialist in local citations (citation building), NAP consistency analysis, integration with 1,500+ directories.
  • GMB Insights (free) - built into Google Business Profile - shows how many people saw the listing, tapped the phone number, planned a route. The essential minimum.
  • Google Search Console (free) - for the website, shows which local phrases generate organic traffic.
  • Whitespark Local Citation Finder (free trial) - shows competitors' citations that you can duplicate.

For most Wrocław companies the combination is enough: GMB Insights (free) + Local Falcon (49 USD) + Google Search Console (free). You can also commission a website SEO audit from a professional agency - it is an investment of 1,500-3,500 PLN, but you get a concrete action plan for 6 months.

A local SEO audit and competitor analysis on Google Maps

Wrocław and Surroundings - an Extended Geographic Strategy

Wrocław is not just the city centre. The Wrocław agglomeration includes surrounding towns where more than 200 thousand additional people live and work - a huge market, often overlooked by the competition. Professional local SEO in Wrocław in 2026 should include a strategy for covering the surroundings.

Geographic Coverage of the Wrocław Agglomeration

The most important satellite towns of Wrocław worth including in the strategy:

  • Siechnice (15-20 min from the centre) - 12 thousand residents, dynamically developing housing estates, a good market for renovation services, dentists, beauticians
  • Oława (30 min from the centre) - 32 thousand residents, an independent town with its own market, but many commute to work in Wrocław
  • Kobierzyce (15-20 min from the south of Wrocław) - a large industrial area (LG, Toyota, BSH), ideal for B2B and services for employees
  • Długołęka (20 min from the north of Wrocław) - a developing municipality, lots of young families, a good market for retail services
  • Kąty Wrocławskie (25 min to the west) - 8 thousand residents, attractive to people settling in the area around Wrocław
  • Miętków (25 min to the west) - a smaller municipality, but like Kąty equally attractive to young families

Service Areas in GMB - How to Configure

In Google Business Profile you can specify Service Areas - areas in which you serve customers even if you have no physical location there. Go to GMB > Info > Service Area and add in turn: Wrocław, Siechnice, Oława, Kobierzyce, Długołęka, Kąty Wrocławskie, Miętków. You can add up to 20 areas.

For service companies (a plumber, an electrician, a mobile mechanic) this is absolutely key - without Service Areas you will not appear in local results for the surrounding towns. Remember: if you set a Service Area, you can hide the company's physical address from public display (Google still knows it for verification).

Local Keywords for the Wrocław Surroundings

By default you rank for "service Wrocław" - but the competition there is greatest. Easier phrases to win are:

  • "dentist Siechnice" or "dentist Wrocław Siechnice" (when your practice is nearby)
  • "flat renovation Oława" or "renovation company Oława Wrocław"
  • "hairdresser Kobierzyce" or "hair salon Wrocław Kobierzyce"
  • "accounting office Długołęka" or "accountant Wrocław Długołęka"

Create separate subpages on your website for every surrounding area in which you operate - it is not duplicate content, it is targeted optimisation for other local phrases. Each subpage should have a unique title, description and content referring to the specific town.

The Most Common Mistakes in Local SEO

  1. An unverified or incomplete Google listing - The most common and simplest mistake to fix. Without full data in Google Business Profile you have no chance of the Local Pack. Devote an hour to filling in all the information - it is the fastest way to improve visibility.
  2. Inconsistent NAP data - Different versions of the name, address or phone number in different places on the internet confuse the Google algorithm. Carry out an audit of all the places where your company appears, and unify the data.
  3. Ignoring reviews - No replies to reviews, especially negative ones, signals to customers and Google that the company does not care about its customers. Reply to every review - it is an investment in reputation and ranking.
  4. No website or a weak website - A Google listing without a website is like a paper business card without a phone number. A professional, fast and optimised company website strengthens the effects of local SEO many times over.
  5. Buying fake reviews - Google is getting better at detecting fake reviews and can permanently remove a company's listing. Build your reputation honestly - it is the only strategy that works in the long term.
  6. No regular publishing - A one-off optimisation of the listing is not enough. Google favours companies that regularly add photos, publish posts and collect new reviews. Activity signals that the company is alive and worth recommending.

Local SEO Wrocław 2026 - What Is Happening Now

The first quarter of 2026 brought several concrete changes in how Google treats local signals in Wrocław and other Polish cities. The most important - AI Overviews increasingly answer local questions without displaying classic results ("best dentist Wrocław", "where to eat Old Town"). For companies it means that presence in AI Overviews is as important as in the classic Local Pack. The key is a very well described schema.org LocalBusiness - data that AI can cite as authoritative (NAP, hours, categories, reviews from schema.org Review).

The second change - Google Maps is starting to show an AI summary of reviews in the company card. Instead of reading 200 reviews, the customer sees "Customers most often praise: fast service, professionalism; customers most often criticise: waiting time". This increases the weight of detailed reviews (those with specifics are cited by AI) and lowers the weight of general reviews like "recommend".

The third - Service Areas have been extended to 30 locations (from 20). It matters for Wrocław service companies serving the surroundings - you can now add Wrocław + 29 smaller towns within 50 km. For industries like plumbers, electricians, renovations, photovoltaics - every added location is a potential extra 5-15 enquiries a month.

The fourth - local intent has risen from 38% to 46% of all queries from Polish users. It is the effect both of more queries on phones (Google filters for local by default) and of intuitive experience - people know that Google will give them results nearby. For Wrocław companies it is an argument to invest in dedicated SEO Wrocław optimisation with a separate strategy per district, and not just general "services Wrocław" content.

Summary - How to Start Local SEO in Wrocław

Local SEO is not a one-off action, but a continuous process of building your company's visibility in local Google results. The good news is that many Wrocław companies still do not use the full potential of local SEO - which means you have a real chance to outrank the competition if you start acting now.

Where to start? Here is your list of priorities: (1) Verify and fully optimise your Google Business Profile listing - it will give the fastest effects. (2) Take care of NAP data consistency in all places on the internet. (3) Start systematically collecting reviews from customers. (4) Make sure your website is optimised for local keywords. (5) Start building citations in business directories and on local portals.

Each of these steps will bring you closer to appearing in the coveted Local Pack - the place where Wrocław customers search and will find your company. And if you need help with this process, at Dekada72H we specialise in local SEO for Wrocław companies - from optimising the Google listing, through building fast websites, to comprehensive local SEO strategies.

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[01] FAQ

Questions about this article

01

How much does local SEO in Wrocław cost?

Local SEO in Wrocław costs from 1,500 to 5,000 PLN a month, depending on the industry and the level of competition. Optimising a Google Business Profile listing is a one-off cost of 500-1,500 PLN. Companies from highly competitive industries (e.g. dentistry, law, real estate) may need a budget of 3,000-5,000 PLN a month for effective local SEO.

02

How long does local SEO on Google Maps take?

The first effects of local SEO in Wrocław are visible 4-8 weeks after optimising the Google Business Profile listing. Full results in the form of a stable position in the Local Pack (the top 3 results with a map) appear after 3-6 months of systematic work. The pace depends on how competitive the industry is and the history of the listing.

03

What is the Local Pack on Google and why is it important?

The Local Pack is a set of 3 business listings shown at the top of Google search results together with a map. It appears for local queries, e.g. 'plumber Wrocław'. As many as 44% of users click on Local Pack results, which makes it the most valuable position in local search results. Companies in the Local Pack receive several times more enquiries than those below it.

04

Do Google reviews affect local SEO?

Yes, reviews are one of the most important ranking factors in local SEO. Google takes into account the number of reviews, the average rating, the frequency of new reviews and whether the company responds to reviews. Companies with more than 40 reviews and an average above 4.5 stars have a much greater chance of appearing in the Local Pack.

05

Can I rank my business locally in Wrocław myself?

You can do the basic optimisation of your Google Business Profile yourself - fill in all the data, add photos, collect reviews. However, advanced local SEO requires technical knowledge of on-page SEO, building NAP citations, optimising the site for local phrases and competitor analysis. For most companies it pays off to hand this to specialists.

06

Do I need a physical address in Wrocław to rank locally?

Yes, for full visibility in the Local Pack and on Google Maps a physical address in Wrocław is essential - Google verifies it with a postcard containing a code. There is also the 'Service Area Business' option (a service company without a public address) - you hide the address but still rank locally for the area you serve. A virtual address (coworking, a virtual office) makes sense, but Google may reject it if it detects many businesses under the same address.

07

Which is better - national SEO or local SEO?

For service companies operating in one city (Wrocław and the surrounding area) local SEO is decidedly better - less competition, higher buying intent, faster effects (4-6 months vs 9-18 months) and lower costs. National SEO makes sense for e-commerce, SaaS and companies operating across all of Poland. Many Wrocław companies combine both strategies - local to win customers from the city, national to build the brand.

08

How much does local SEO cost per month in 2026?

In 2026 local SEO in Wrocław costs: a basic package 1,500-2,500 PLN/month (5-10 phrases), a medium package 2,500-4,000 PLN/month (10-20 phrases + content), an advanced package 4,000-7,000 PLN/month (full scope + link building + PR). In addition a local SEO audit is 1,500-3,500 PLN one-off. Also check our guide to the website SEO audit - it is a good investment before starting any work.

09

How does local SEO work for restaurants in Wrocław?

Restaurants use local SEO differently from other industries - what is key is visibility on Google Maps for queries like 'restaurant nearby', high ratings (>4.6), photos of the menu/interior/dishes, integration with Pyszne and Glovo and an up-to-date menu on the site. A special section: Google posts with daily promotions. The full strategy is in the article on marketing for restaurants in Wrocław.

10

What should I do when the competition buys fake reviews?

First - do not copy this strategy. Google is getting better at detecting fake reviews and the penalties are getting harsher (up to permanent removal of the listing). Second - report the competitor's suspicious reviews through the Google Business Profile panel (Reviews > Flag as inappropriate). Third - focus on collecting authentic reviews: after every service an SMS or email with a link, a QR form on the premises, a follow-up after 7 days. 50 real reviews will always beat 200 fake ones in the long run.

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